Support · real people

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Ask a human.

Two ways in. Telegram is the fastest; email leaves a paper trail. Either way, messages are answered in the order they arrive.

Telegram · fastest@cryptoizsupport

Best for quick questions. Messages are answered in the order they arrive.

Email · paper trail[email protected]

Best for anything you want on record — attach screenshots and transaction IDs.

We will never ask for your password.

And we never message you first about a deposit. Anyone who does is not us — report it on either channel.

Before you write in.

Most tickets are one of these. Same answers as the home page — they come from the same place, so they stay in step.

01What exactly is Bitomine?

A cloud-mining platform. Instead of buying hardware, you rent hashpower: you choose a plan, deposit an amount inside that plan's range, and it pays a fixed daily rate for a fixed number of days. The rate, the range and the term are printed on every plan before you buy — there is nothing to discover later.

02How little can I start with?

3 USD on the entry plan. Each plan sets its own minimum and maximum, shown on the card, and you can hold several plans at once.

03What plans are there?

4, from 3.3% to 4% daily, each running 150 days, with deposit ranges from 3 up to 5,000 USD. The full table, and a calculator for it, is on the home page.

04When and how do I get paid?

Earnings accrue continuously into your Earnings balance — you can watch the number move. Withdrawals unlock once your deposits total $3; after that you can request one every hour, up to the per-request cap set out in the Terms. There is no withdrawal fee. Anything up to $50 is sent automatically; larger amounts are checked by hand first, which usually takes a few hours.

05Which coins can I use?

Through FaucetPay: Binance Coin, Bitcoin, Dogecoin, Litecoin, Solana, Tether (TRC-20), TRON — fast, and practical for small amounts. Directly on-chain: Bitcoin Cash, BNB, Dash, Dogecoin, Litecoin, USDT (BEP-20). Each rail sets its own minimum, shown next to it on the withdraw screen.

06How does the affiliate program work?

You get 10% of every deposit made by someone who signed up through your link, and 2% of deposits made by the people they invite. It is credited to your balance automatically, with no cap and no minimum number of referrals.

07What are the risks?

Real ones. Returns are not guaranteed, crypto prices move, and no platform can promise a profit. Deposit only what you can afford to lose, and read the Terms in full first. If a site tells you an investment is risk-free, that by itself is a warning sign.

08How do I reach a human?

Telegram @cryptoizsupport is the fastest, or email [email protected]. We answer in the order messages arrive — there is no queue to jump.